Privacy Policy

Last Updated: January 2026

1. Introduction

MedSen Pharmacy ("we," "us," "our," or "Company") is committed to respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information:

• Name, email address, phone number, and mailing address
• Payment information (credit card, bank account details)
• Health information (medical history, prescription details) when necessary
• Login credentials and account preferences

Automatically Collected Information:

• Browser type and version
• IP address and device information
• Browsing history and page interaction data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations and shipping updates
• Providing customer support and responding to inquiries
• Verifying prescriptions and healthcare provider information
• Improving our website and services
• Complying with legal and regulatory requirements
• Preventing fraudulent activities
• Sending promotional emails (with your consent)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure servers, and access controls.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

• Payment processors to process transactions
• Shipping carriers to deliver your orders
• Healthcare providers to verify prescriptions
• Legal authorities when required by law

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site usage. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

7. Health Information Protection

Any health-related information you provide is treated with the highest level of confidentiality and is protected in accordance with applicable healthcare privacy laws including HIPAA (where applicable).

8. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your information (subject to legal requirements)
• Opt out of promotional communications
• Request a data portability report

9. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of our services constitutes acceptance of the updated policy.

12. International Data Transfers

If you are located outside the United States, your information may be transferred to, stored in, and processed in the United States. By using our services, you consent to such transfers.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: